Monogramming

YOU WILL BE ABLE TO SEE WHAT YOUR SELECTED MONOGRAM FONT LOOKS LIKE ONCE YOU SELECT AN ITEM AND CHOOSE THE MONOGRAM OPTION, THEN TYPE NAME OF INITIALS YOU WOULD LIKE TO HAVE EMBROIDERED.

  • Altough we pride ourselves for being pretty fast, at certain times of the year monogramming may take 2-3 business days to process after your order has been placed. For EXPEDITED shipping, please allow 24 hours prior to shipping, or call us directly to check for process and transit time.
  • Please read Shipping & Handling page for complete processing time and shipping schedule and check on important information regarding Holiday season monogramming process times. Please note that personalized items are non-returnable and orders with monogramming CAN NOT be cancelled once placed even if the order has not yet shipped out (chances are it is already monogrammed !)

MONOGRAMMING PRICES

  • Monogramming is offered as additional service to our customers who would like to have either their names or initials monogrammed on towels, bathrobes and shower curtains. Because there are no returns on monogrammed item, please make sure that you have selected your robe or towel carefully.

  • The fee starts from $9-$16 for name or initials on the robes and goes up to $15-$30 for large towels. For exact pricing on a particular item, go to the page for the specific product of interest and view the monogramming options from the drop-down menu.


MONOGRAM TYPES

  • Three types of monograms are offered: Script, Block and Hand Writing.

  • All monogramming is going to be done exactly the way it has been entered into the "Monogram Text" field. Please provide an accurate email address along with your order for your confirmation email so that you have the opportunity to check the spelling of names or initials entered. Confirmation emails are instant and it is customer's responsibility to check their confirmation email and get back to us within 2 hours of placing the order if needed. Spam/Junk folder: Occasionally our order emails will go into your Spam/Junk forlders. If you don't receive our email confirmation in your inbox, please check these folders.

  • If you would like the traditional style of scripting initials (first name/last name/middle name) please include a note in "Notes to Merchant" section during the ordering process.

  • You may select your choice of monogram type and thread color on the product pages


PLACEMENT OF MONOGRAMMING

  • On robes the monogramming is placed on the left chest except for the robes where a left chest pocket is present in which case, monogramming is done on the right chest. We are not able to place the monogramming on the cuffs or pockets. Letters are approx. 1" high. First letter of the names/words will be capitalized unless specific written instructions are requested along with the order. Initials will be monogrammed exactly the way you typed in the "monogram" field.

  • On towels, depending on the size of the towel, monogramming is centered and placed 2"-5" from the hem. Letters are approx. 2-3" high.

  • Please be advised that when two or more words are requested, the placement is left to our embroirery staff's discretion for best possible outcome. Even if the two or more names/words show on a single line on the imaging software, that may not be the final outcome. If you have specific requests be sure to contact us at time of placing the order.

ENTERING NAME or INITIALS

  • For names, simply enter the name with correct spelling.

  • If you are giving us initials, please enter them in the order you would like them to appear on your monogram.

  • All initials will be placed straight across with a single space between them and hyphenated names will also be placed straight across as well.

  • More than 3 words or names i.e. John Paul Griffin can be accommodated for an additional fee upon request.

THREAD COLORS

Beige
Beige
Black
Black
Blue
Blue
Brown
Brown
Burgundy
Burgundy
Gold
Gold
Gray
Gray
Hot Pink
Hot Pink
Hunter Green
Hunter Green
Kelly Green
Kelly Green
Lavender
Lavender
Pink
Pink
Purple
Purple
Red
Red
Royal Blue
Royal Blue
White
White


NOTE: Due to the differences in Computer Monitors, Video Cards,
and Printers, the colors displayed should be used only as guides.


CORRECTION REQUESTS and ERRORS

  • All monogramming and embroidery is done in-house by our experienced staff.

  • We will not accept any correction requests on monogrammed item unless we have made an error with the lettering.

  • In the rare event an error was made with your name or initials please e-mail us and correction will be made and item will be exchanged after we confirm the incident with records of Embroidery Dept.

  • Please note that monogramming requests can not be cancelled/modified after the order has been placed.

  • Typographical error on our part is not a reason for refund, but it is a reason for correction and we will happily do so.

  • Please take an extra minute to make sure the order has been typed correctly before actually placing it.

  • If you choose to place your order over the phone with one of our representatives, you are thereby agreeing to Thirstytowels.com’s return, and privacy policies and are also responsible for knowing about any additional charges your order may incur (i.e.; shipping fees, monogramming fees, gift wrapping fees, etc.) All of the relevant information will be included in your invoice email which is auto generated upon the successful processing of all orders. If you place your order over the phone, please check for this email immediately for any errors and notify us of any potential errors.

  • We can not make any guarantees as to the exact dimensions of the lettering or try to match any previous or current orders. We will certainly do our best to accommodate any requests as long as the request is given before or at the time of placing the order.

Below you will see some of the custom logos we have done for some of our customers. These are only a small portion of what we have done in the past. If you have any custom logo needs, don't hesitate to contact us.




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