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Contact Us
Thirsty Towels and Bath Robes would love to hear from you, however when contacting us regarding an
order you placed, please include your order number and the date of your order in the subject section
of your e-mail.
The order number is e-mailed to you automatically as soon as your order is placed online. This is why
it is very important that our customers enter their correct e-mail address while placing their orders.
If you do not receive a confirmation e-mail with an order number within 1 hour after your order,
please e-mail us with the total amount and your billing information, and we will do our best to track
it for you on the same day and let you know the order number.
If you need to make a change to your order, please send us an e-mail within 2 hours of placing your
order (must be on the same business day). Verbal requests over the phone can not be honored.
Please call if you have any questions or concerns about any of our products. If you need any help
making your decision, we'll be happy to give you ideas and suggest the most appropriate item for your
needs. If you like, e-mail us and we will do our best to get back to you with an answer within 24
hours.
Email
Customer Service
Telephone
1 (610) 434-0729
Fax
1 (610) 434-0721
Business hours
Mon-Fri 10am-5pm EST
Address
928 North 9th Street
Allentown, PA 18102
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